Project Summary

SGS, a global leader in inspection, verification, and certification services, organized an event for 800 employees and needed a digital solution to:

  • Quickly redeem food and drink vouchers.
  • Reserve bus seats to and from the event.
  • Enable real-time voting for contests.
  • Allow attendees to upload event photos instantly.

Additionally, the company required a system to record and analyze event data to improve engagement and efficiency for future events.

Project Team

  • Project Manager
  • UX/UI Designer
  • Frontend Developer
  • Backend Developer
  • QA Tester

Technologies Used

Mobile

#Swift

#Java

Frontend

#Angular

Backend

#Node.js

The Challenge

SGS previously relied on manual processes and printed sheets to manage event logistics, leading to slow lookups, disorganized data, and no real-time tracking.

Our challenge was to create a fully integrated digital platform to:

  • Streamline the food and drink voucher redemption process.
  • Coordinate bus seat reservations.
  • Enable live voting for contests and real-time photo uploads.

All of this needed to be delivered in a single platform to ensure efficiency and provide an optimal user experience.

The Solution

Efficient Organization and Enhanced Experience for Corporate Events

Mobile App (Android & iOS)

  • Employee login with credentials.
  • QR code generation for quick voucher redemption.
  • Participation in real-time voting during the event.
  • Bus time slot reservations and live photo uploads directly from the app

Web Administrator Platform

  • Quick import of employee lists.
  • Efficient voucher assignment and real-time tracking of redemptions.
  • Management of uploaded photos with instant approval or rejection.
  • Real-time monitoring of voting results during the event.
Key Results

800 active users during the event.

60% reduction in wait times for voucher redemption.

Zero errors in the process thanks to digitalization.

Bonus

After the event, some employees reported falling ill. Using the system, we analyzed data and identified that all affected employees had consumed food from the same stall. This level of traceability would not have been possible without the digital solution, enabling SGS to address the issue effectively.

Project Impact

The solution not only improved operational efficiency for the event but also provided advanced analytical tools to prevent future issues, optimize the user experience, and enhance overall productivity. SGS now has a scalable system to manage corporate events effectively, improving employee satisfaction and engagement.

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